“Enabling the Care Team”


As some of you know, in a prior life, I was an IT geek.  I retired from Intel Corporation as an IT Director in 2007, in order to start a different career as co-owner of a new elder care company, Support For Home

During my time in Intel IT, I worked for two great CIOs (Chief Information Officers), Louis Burns and Doug Busch.  These two gentlemen are now, respectively, the CEO (Chief Executive Officer) and COO (Chief Operating Officer) of a company called Care Innovations — old IT geeks never die, they just start new companies. 🙂

Care Innovations grew out of an Intel group called Digital Health and similar initiatives at GE.  At our elder care company, we have watched their progress carefully, not just because of our respect for Doug and Louis, but because we know that the future of elder care and, in particular, the desire that our home care clients have to “age in place” depends not just on the quality of our human caregivers, but on technology innovations, as well.

While starting out focused primarily on clinical and other medical devices, Care Innovations is now refocusing on the broader issues of aging and, in particular, aging in place.  In an article in mobihealthnews.com, Louis Burns indicates, “We’re going to double down on our whole effort around aging.  We decided that it’s time to stop viewing the concepts of disease management and home monitoring as two separate entities.”

This is a conversation we have been having with Doug Busch, et al., for some time.  Next month, Doug will be speaking at the National Private Duty Association conference, as part of a session on technology as a critical component of elder care and home care services.  As Doug put it in an email yesterday, “the emphasis we’re putting on convergence [is] something I believe in strongly…”  I won’t quote the compliment he gave us in terms of our impact on his thinking.  😉

What is this convergence Doug mentions?  Really, it is the whole theme of the NPDA conference — Transitions in Care.  Quoting from the conference description for the technology session,

With the communication required to implement Transitions in Care across a network of care providers that includes hospitals, home health, non-medical home care, skilled nursing, rehab centers and many others, technology is becoming critical.

Doug and Louis and other leaders in this field recognize that care is becoming convergent.  We are not talking about multiple groups of independent care providers.  We are talking about a team.  As Louis put it in the article, “We have a very strong belief that enabling the care team is very important.”  Not just enabling specific professions or organizations, but enabling the network, the web, in which care of all kinds is provided.

We are a tiny piece of that web, and proud to be.  Best wishes.  Bert

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